Goods inwards and returns
High customer satisfaction is important to us!
By using our new, differentiated goods inwards and returns forms for
3. (Re-) Calibrations
we will be able to process your orders quicker.
In case of returns please note
- Fill in the form sheet completely.
- Coloured fields are required fields.
- Please note the serial number.
- For contaminated instruments, it is imperative that the medium is stated (if required, with material safety data sheet). We reserve the right to refuse acceptance of unmarked packages.
- Within a short time you will receive confirmation via e-mail of the receipt of your return shipment along with a returns number (DE1100...).
- Please mark the packet on the outside with the shipping label we send you.
- For shipments inside Germany, our shipping service provider will contact you and arrange a collection time.
- For shipments outside Germany, you can only select own shipping.
- In a second e-mail, you will receive the details of the contact person responsible for your return.